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Skills
Experience
Virtual Assistant
Afriment Digital
2025-06 - 2026-06
Coordinated communication, schedules and deadlines across multiple projects using Google Workspace, ensuring timely delivery of tasks. Maintained accurate participant records, submission pipelines and project documentation in Notion, improving data accessibility. Prepared onboarding and event materials in Canva and Google Slides for participant‑facing programmes. Monitored task progress and organised records across digital platforms, providing structured research reports and project updates for internal communication. Managed automated response workflows for high‑volume participant and client enquiries while working independently and collaborating with team members.
Customer Support Intern
Deluxe Creation Studios
2025-01 - 2025-05
Managed and prioritised a high‑volume support inbox, delivering prompt and professional communication to customers. Documented interactions and maintained accurate support records using Google Docs and Notion, facilitating efficient case tracking. Guided new customers through onboarding, platform tools and next steps, enhancing user adoption. Responded to enquiries via email and live chat with clear written communication, escalating complex cases to internal teams when necessary. Collaborated with colleagues to resolve concerns and ensured organised case information for future reference.
Education
Bachelor of Agriculture (B.Agric) from Kwara State University
Languages
English
fluent
Last updated: 6 hours ago