Front Office Receptionist

About the role

The Front Office Receptionist is the first point of contact for patients entering the facility. This role ensures smooth daily operations by handling front‑desk duties, scheduling appointments, and supporting administrative workflows in a medical environment.

Key responsibilities

• Greet patients and visitors, creating a welcoming atmosphere.
• Answer telephone calls, direct inquiries, and provide accurate information.
• Verify patient insurance details and process payments securely.
• Schedule and manage patient appointments using medical software.
• Maintain confidentiality of patient records and sensitive information.
• Perform general administrative tasks such as filing, data entry, and correspondence.

Required profile

• 1–2 years of experience in a front‑office or reception role, preferably within a healthcare setting.
• Proficiency with medical or patient‑management software.
• Strong communication skills and the ability to handle confidential information responsibly.
• Preference for Saudi nationals and female candidates due to the nature of the position.

Required skills

• Medical software