General Manager – Café Operations

About the role

We are seeking an experienced General Manager to lead a prestigious café concept in Riyadh. This full‑time role will be responsible for driving operational excellence, fostering a high‑performance team culture, and delivering an outstanding customer experience.

Key responsibilities

• Oversee daily café operations, ensuring efficiency, quality, and brand compliance.
• Lead, train, and motivate front‑of‑house and back‑of‑house staff.
• Manage financial performance, including budgeting, P&L analysis, and cost control.
• Maintain inventory, stock levels, and supplier relationships.
• Ensure compliance with local health, safety, and sanitation regulations.
• Develop and execute local marketing initiatives to attract customers.
• Address guest feedback promptly and professionally.

Required profile

• Proven senior management experience in a premium food‑and‑beverage environment.
• Strong financial acumen with experience managing budgets and P&L statements.
• Excellent leadership and team‑development abilities.
• Outstanding customer service and communication skills.
• Fluency in English; Arabic is a significant advantage.

Required skills