Head Office Receptionist

About the role

The Head Office Receptionist is the first point of contact for tenants, visitors, and guests. This role ensures smooth front‑desk operations, manages meeting‑room logistics, and handles DHL shipments, contributing to an organized and efficient office environment.

Key responsibilities

• Oversee scheduling, preparation, and setup of all meeting and conference rooms.
• Register visitors, issue access cards, and provide directions or instructions.
• Act as the primary contact for tenant inquiries, requests, and complaints, ensuring timely resolution.
• Coordinate with other departments to deliver seamless services to occupants and guests.
• Manage sending and receiving of DHL parcels, including data entry and communication with recipients.
• Prepare periodic reports on task execution, deviations, and resource utilization.
• Identify and implement process improvements, automation opportunities, and quality controls.

Required profile

• Strong organizational and communication skills.
• Ability to handle multiple requests simultaneously while maintaining professionalism.
• Proactive problem‑solver with attention to detail.
• Willingness to follow health, safety, and environmental procedures.

Required skills