Luxury Tech Consultant – Dyson at Westfield Mall

About the role

As a Luxury Tech Consultant for Dyson at Westfield Mall, you will drive sales and deliver an exceptional guest experience while supporting the implementation of CRM and customer experience initiatives in‑store. You will work closely with the store team to meet sell‑out targets and ensure the brand’s technology offerings are showcased effectively.

Key responsibilities

• Achieve store‑level sell‑out targets and be accountable for individual and collective sales performance.
• Build and maintain relationships with category managers and store leadership.
• Monitor daily and weekly sales results of each expert within your coverage.
• Supervise, motivate and manage a team of permanent experts to reach set targets.
• Maintain accurate records of sales results, team performance and activities.
• Ensure appropriate stock levels are available in assigned stores.
• Foster a high‑energy, results‑driven team environment and address performance issues.
• Deliver excellent customer service and uphold the brand’s luxury standards.

Required profile

• Strong communication skills with a customer‑focused mindset.
• Minimum two years of retail experience in fashion, jewellery, accessories or technology.
• Fluent in English.

Required skills

• Proficiency in Microsoft Excel.

What we offer

• Opportunities to develop your career within a leading luxury retail group.
• Access to an innovative environment driven by technology and sustainability.
• Supportive culture that values diversity, equity and inclusion.