Customer Service Representative

About the role

We are looking for a Customer Service Representative to deliver an excellent customer experience by handling inquiries efficiently and promptly. The role involves building positive relationships with customers and ensuring their satisfaction.

Key responsibilities

• Process customer complaints, provide appropriate solutions and follow up until closure.
• Respond to customer inquiries in a timely manner.
• Maintain accurate records of interactions and resolutions.

Required profile

• High School diploma or higher.
• Fluent in spoken and written English.

Required skills

• Proficiency with computers and Microsoft Office.