Digital Transformation Specialist

About the role

The Digital Transformation Specialist will lead initiatives that modernise business processes through technology. You will work across departments to identify, implement and optimise solutions that boost efficiency, automation and overall performance.

Key responsibilities

• Analyse existing business processes and recommend digital solutions.
• Lead automation and digital transformation projects from conception to delivery.
• Coordinate with various departments to uncover technology improvement opportunities.
• Support ERP, CRM, AI, automation and data‑analytics initiatives.
• Monitor transformation KPIs and track project progress.
• Prepare business cases and roadmaps for digital change.
• Conduct user training and manage change‑management activities.
• Promote innovation and continuous improvement across the organisation.

Required profile

• Bachelor’s degree in Information Technology, Business or a related field.
• At least 4 years of experience in digital transformation or process improvement.
• Strong project coordination and stakeholder management abilities.

Required skills

• Knowledge of ERP systems.
• Experience with CRM platforms.
• Familiarity with AI and automation tools.
• Proficiency in data‑analytics techniques.