Area Manager

About the role

The Area Manager will oversee administrative functions across multiple retail stores, ensuring compliance with company policies, driving operational excellence, and supporting store managers with system training and process improvements.

Key responsibilities

• Monitor administration activities in all locations and enforce adherence to SOPs and company policies.
• Train store teams on operating systems, manage till discrepancy investigations, and support stock‑take processes.
• Develop, review, and update store procedures and SOPs in collaboration with regional offices and the Retail Compliance Manager.
• Maintain and enhance system processes, optimise SAP ECC usage, and act as first‑line contact for system‑related issues.
• Assist the Operations Manager with new store openings, including IT and administration setup and employee training.
• Continuously review local consumables and ensure alignment with group and local legislation.

Required profile

• Proven experience managing administrative and compliance functions across multiple retail locations.
• Strong ability to train and support store personnel on operational systems.
• Excellent analytical skills for investigating discrepancies and implementing corrective actions.
• Collaborative mindset to work with regional offices, IT, and compliance teams.

Required skills

• SAP ECC (Enterprise Resource Planning)