Call Center Representative – Customer Service
CsMena · Riyadh
Job description
About the role
CsMena is looking for a motivated Call Center Representative to join its Riyadh team. You will be the first point of contact for customers, handling both inbound and outbound calls while ensuring a high level of satisfaction.
Key responsibilities
- Answer and place calls to address customer inquiries.
- Resolve issues promptly and accurately.
- Maintain customer satisfaction through courteous service.
- Deliver consistent, high‑quality support across all communication channels.
Required profile
- English proficiency at B1‑B2 level.
- Minimum 1 year of experience in customer service.
- Ability to multitask and work under pressure.
- Availability for 24/7 shift coverage.
- Bachelor’s degree in Business Administration or related field preferred.
Required skills
- Knowledge of CRM systems.
- Familiarity with call centre technology.
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Published 11 hours ago
Expires 1 month from now
6 views · 0 interested
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CsMena
Riyadh