Call Center Representative – Customer Service
CsMena · Riyadh
Job description
About the role
CsMena is looking for a motivated Call Center Representative to join its Riyadh team. You will be the first point of contact for customers, handling both inbound and outbound calls while ensuring a high level of satisfaction.
Key responsibilities
- Answer and place calls to address customer inquiries.
- Resolve issues promptly and accurately.
- Maintain customer satisfaction through courteous service.
- Deliver consistent, high‑quality support across all communication channels.
Required profile
- English proficiency at B1‑B2 level.
- Minimum 1 year of experience in customer service.
- Ability to multitask and work under pressure.
- Availability for 24/7 shift coverage.
- Bachelor’s degree in Business Administration or related field preferred.
Required skills
- Knowledge of CRM systems.
- Familiarity with call centre technology.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Saudi Arabia.
Salary: Customer Service Representative Based on 24 job offers in Saudi ArabiaSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 8 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
CsMena
Riyadh