Customer Success Engineer – Data Platform (Saudi Arabia)

About the role

IBM Global Sales is seeking a Customer Success Engineer to design and deliver data security solutions for clients in Saudi Arabia. You will combine technical expertise with client‑facing skills to drive adoption of IBM data platforms and ensure measurable business outcomes.

Key responsibilities

• Create and deliver technical proof points such as demonstrations, proofs‑of‑technology, proofs‑of‑concept, workshops, solution designs and minimum viable products.
• Activate entitlements by identifying sponsors, conducting use‑case workshops and establishing measurable outcomes with client stakeholders.
• Develop and manage success plans that outline deployment road‑maps, milestones and expected results.
• Deeply understand client challenges and act as a trusted guide for modernization and adoption of IBM’s technology portfolio.

Required profile

• Master’s degree.
• In‑depth knowledge of IBM Data Security offerings, particularly Guardium.
• Familiarity with data‑privacy regulations such as GDPR, CCPA, HIPAA and PCI‑DSS.
• Experience with scripting or programming languages (Java, JavaScript, Python, SQL, Ansible, PowerShell, Bash/sh) – a plus.
• System‑administration skills including operating systems, virtualization platforms, Docker/Kubernetes and DevOps practices.

Required skills

• IBM Guardium
• GDPR, CCPA, HIPAA, PCI‑DSS
• Java
• JavaScript
• Python
• SQL
• Ansible
• PowerShell
• Bash/sh
• Operating Systems
• Virtualization platforms
• Docker
• Kubernetes
• DevOps