Health Club Receptionist

About the role

Mandarin Oriental Al Faisaliah Riyadh, a luxury hotel in the heart of the city, is hiring a Health Club Receptionist for its Health Club department. The role covers booking treatments, explaining services, handling point-of-sale sales and checking guests in and out professionally.

Key responsibilities

• Book all Health Club treatments and explain the services to guests.
• Handle POS sales, including retail, and check guests in and out professionally.
• Comply with corporate and hotel policies and standard operating procedures, and follow SOPs taught by the Health Club Operation Supervisor or Manager.
• Keep the work area clean, neat and hygienic.
• Welcome guests warmly, greet arrivals, give tours to new guests and re-orient returning guests.
• Assist in the smooth flow of guests throughout the day.

Required profile

• Knowledge of current Health Club trends in the industry.
• Ability to relate to all levels of management and colleagues.
• Excellent interpersonal and communication skills.
• Knowledge of holistic concepts relating to guest well-being in a spa environment.

What we offer

• A competitive salary and career development.
• Health insurance.
• Learning and development programmes.
• Wellness programmes and health benefits for colleagues.
• Retirement plans depending on length of service and role.
• The MOstay programme offering complimentary nights and discounted room rates.