Workplace Operations & Experience Manager (Senior Associate)

About the role

We are looking for a Workplace Operations & Experience Manager (Senior Associate) to join the Business Services team in Riyadh. Reporting to the Regional Head of Workplace Operations & Experience, you will help deliver a consistent, high‑quality experience across our physical spaces while supporting community engagement and operational efficiency.

Key responsibilities

• Ensure office spaces are well‑maintained, clean and organized.
• Drive community engagement logistics, coordinating meetings, events and experiences.
• Support onboarding and off‑boarding processes, including access management for employees and guests.
• Develop and maintain health, safety and emergency response protocols, and prepare documentation for ISO and TISAX certifications.
• Oversee physical security, working with Infosec and Legal, and manage related certifications.
• Assist travelers with booking arrangements and support self‑service travel tools.
• Procure office amenities and services, managing supplier onboarding and contracts.
• Liaise with building management to resolve maintenance issues and improve leased spaces.
• Implement sustainability initiatives and track related metrics.
• Maintain accurate spend records against the regional budget.

Required profile

• Exceptional customer‑service mindset with strong communication skills.
• Comfortable using modern office systems, booking platforms and administrative tools.
• Physical capability to lift and move items as needed.
• Proactive problem‑solver with an execution‑focused attitude.
• Fluent in English and Arabic; Saudi citizenship required.
• Willingness to obtain or hold a certified Safety Officer qualification.