Assistant Front Office Manager (Saudi Arabia)
Rotana Hotels & Resorts
Job description
About the role
Rotana Hotels & Resorts is seeking a passionate and dynamic Assistant Front Office Manager to support the Front Office Manager in delivering exceptional guest experiences across its Saudi properties. The role combines operational oversight with a focus on service excellence and revenue optimisation.
Key responsibilities
- Monitor front office staff to ensure prompt, warm, and personalised guest service.
- Coordinate with Housekeeping and other departments on front office matters.
- Assist in employee relations, including appraisals and consultations.
- Prepare statistical, performance, and forecast reports to aid budgeting and strategic planning.
- Track and control departmental costs to meet budgetary targets.
Required profile
- Degree in hospitality or related field.
- Minimum three years of front office experience in a hotel environment.
- Fluent in written and spoken English with immaculate personal presentation.
- Strong problem‑solving abilities and a proactive, customer‑focused attitude.
Required skills
- Computer literacy.
- Knowledge of Opera property management system.
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Published 1 month ago
Expires 1 week from now
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Rotana Hotels & Resorts