Automotive Technician – Service Workshop

About the role

The Technician is responsible for diagnosing, repairing and servicing customer vehicles to OEM specifications, ensuring first‑time‑right quality and workshop productivity. The role supports after‑sales profitability and customer satisfaction by following standard operating procedures, safety standards and workshop housekeeping.

Key responsibilities

• Perform scheduled maintenance, mechanical repairs and diagnostic work on vehicles in line with OEM standards and dealership processes.
• Complete repair orders within standard labour times while maintaining high quality and efficiency.
• Use OEM diagnostic tools and scan systems to identify root causes and perform road‑tests and final inspections.
• Operate special service tools, lifting equipment and workshop machinery safely and report any faults.
• Maintain a clean, safe workstation following 5S and HSE protocols.

Required profile

• Automotive Diploma, vocational certificate or equivalent technical qualification; OEM certification is a plus.
• 2–5 years of hands‑on workshop experience in a franchised automotive dealership.

Required skills

• Strong mechanical knowledge of engine, transmission, suspension, steering, braking and electrical systems.
• Proficiency with OEM diagnostic platforms, scan tools and electronic troubleshooting.
• Ability to read wiring diagrams, hydraulic schematics and workshop manuals.
• Basic computer literacy for DMS usage and digital inspection reporting.
• Familiarity with hybrid, EV and ADAS technologies is advantageous.