Call Center Agent (Arabic/English) – Riyadh
IBT: No. 1 Outsourcing Company in Middle East · Riyad
Job description
About the role
We are seeking a KSA national to join our Riyadh call centre, providing bilingual support in Arabic and English.
Key responsibilities
- Handle inbound and outbound calls, chats, and emails professionally.
- Follow up on open cases and ensure they are closed.
- Escalate cases to the appropriate teams when required.
- Work rotating shifts to support 24/7 operations.
Required profile
- Strong spoken and written communication skills in Arabic and English.
- Minimum 1 year of call‑center experience, preferably in the facilities management (FM) domain.
- Immediate availability and willingness to work shift schedules.
- Saudi national residency.
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Published 1 day ago
Expires 1 month from now
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IBT: No. 1 Outsourcing Company in Middle East
Riyad
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