Collection Officer – Receivables & Cash Flow

About the role

The Collection Officer will support the company’s financial objectives by managing receivables, accelerating collections, and resolving billing issues while maintaining positive relationships with tenants.

Key responsibilities

• Issue tenant invoices and receipt vouchers, verify lease contracts and quotations.
• Communicate with tenants to follow up on overdue rent, manage Promise‑to‑Pay commitments, and issue balance confirmations.
• Perform bank statement settlements, reconcile payments, and coordinate with Finance on unidentified transactions.
• Maintain lease contracts in SAP, update collection reports, and ensure accurate documentation of receipt vouchers.
• Conduct periodic collection reviews, develop plans to improve weekly collections, and identify delinquency drivers.
• Build relationships with customer finance teams and internal departments to resolve collection issues and escalate significant delinquencies.
• Prepare weekly and monthly collection reports, monitor invoicing, and support AR audit schedules.

Required profile

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 3 years of relevant experience in collections or accounts receivable.
• Proficiency in SAP is required.