Collections Specialist

About the role

The Collections Specialist will support Alnafitha IT’s finance team by managing the end‑to‑end collections process. You will prepare and submit invoices, send payment reminders, and work with clients to negotiate payment plans while ensuring compliance with internal and governmental requirements.

Key responsibilities

• Review, validate and process invoices using Zoho Books and Zoho CRM, ensuring all supporting documents are accurate and complete.
• Upload financial claims and documentation to government portals to meet compliance standards.
• Execute collection strategy by following credit terms, sending reminders, and prioritising high‑risk accounts.
• Prepare weekly and monthly collection performance reports (DSO, CEI, trends) and propose improvements.
• Develop feasible payment schedules with clients to reduce outstanding debt while maintaining relationships.
• Report on account status and collection efforts to stakeholders.
• Collaborate with accounting, operations, sales and finance teams to resolve disputes and improve processes.

Required profile

• Minimum 24 months (2 years) of experience in collections, accounts receivable or related finance functions.
• Familiarity with internal accounting systems and government portal submissions.
• Strong attention to detail and ability to work under tight deadlines.

Required skills

• Zoho Books
• Zoho CRM
• Microsoft Excel
• Internal accounting systems