Corporate Cluster Sales Manager – Riyadh (Saudi National)

About the role

The Cluster Sales Manager – Corporate will drive corporate transient and small‑group revenue for Miraval Red Sea and Grand Hyatt Red Sea, focusing on negotiated corporate, premium corporate, consortia/TPN and small MICE segments. Based in Riyadh, the role serves both local and regional accounts while coordinating travel to the Red Sea properties.

Key responsibilities

• Own a portfolio of corporate accounts (HQs, government entities, multinationals) with annual plans and production targets for both properties.
• Prospect and convert new corporate business through outreach, client visits, roadshows and trade association participation.
• Lead the RFP/NRFP process: align rate strategy, submit bids, negotiate contracts and ensure compliance.
• Grow small corporate groups (up to ~40 rooms) and executive retreats, integrating wellness experiences (Miraval) and luxury services (Grand Hyatt).
• Conduct sales calls, host site inspections and fam trips, managing logistics to the Red Sea destination.
• Maintain pipeline, activities and conversion data in the CRM and keep account information up‑to‑date.
• Negotiate rates, value‑adds and blackout terms within delegated authority, escalating when needed.
• Collaborate with Revenue Management on pricing and displacement analysis, and with Marketing on B2B campaigns.
• Ensure post‑stay follow‑up, capture feedback, resolve issues and implement retention plans.

Required profile

• 3–5 years of corporate hotel sales experience in KSA/GCC, preferably in luxury or lifestyle brands.
• Strong corporate network in Riyadh and fluency in Arabic and English.
• Willingness to travel 25–40% to Red Sea properties and other Saudi cities.
• Valid Saudi driving licence preferred.

Required skills

• Proficiency in using a CRM system to manage sales pipelines.
• Negotiation and rate‑strategy development.
• Ability to conduct RFP processes and contract compliance audits.