Credit Control Manager

About the role

Fisheye Executive Search is seeking a Credit Control Manager for a leading healthcare distribution company in Saudi Arabia. The role is responsible for safeguarding cash flow while enabling sustainable sales growth through disciplined credit assessment, exposure management, and timely collection actions.

Key responsibilities

• Own and enforce the customer credit policy, including onboarding, credit assessment, limits, payment terms and exception management in line with the approved authority matrix.
• Monitor customer exposure, credit‑limit utilisation and accounts‑receivable aging, focusing on overdue, 90+ day and high‑risk balances.
• Lead collection planning, customer follow‑up and promise‑to‑pay tracking in coordination with collectors, sales and account owners.
• Manage credit holds and order‑release decisions according to policy, authority levels and customer risk.
• Maintain visibility of customer disputes, deductions, unapplied receipts and legal cases, driving timely resolution with relevant teams.
• Prepare regular credit and working‑capital reports covering DSO, overdue exposure, collections, top risks, forecasts and credit utilisation.
• Partner with sales and finance to balance commercial growth with cash‑flow discipline and acceptable credit risk.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field; professional certification preferred.
• 7–10 years of experience in credit control, accounts receivable, collections or commercial finance, including 3–5 years in a supervisory/managerial role.
• Strong experience managing large B2B customer portfolios, credit limits, aging, collections, disputes and legal escalations.
• Fluent in Arabic and English.
• Based in, or willing to relocate to, Khobar, Saudi Arabia.

Required skills

• Hands‑on experience with SAP or other ERP systems.
• Advanced Excel and reporting skills.