Customer Development Manager – Discounters

About the role

The Customer Development Manager – Discounters will lead the commercial strategy, volume growth and profitability of Colgate‑Palmolive’s portfolio within the fast‑growing discounter retail channel across Saudi Arabia. This position balances strict financial discipline with aggressive volume generation, creating joint business plans that suit the high‑turnover, low‑margin discounter model.

Key responsibilities

• Negotiate and execute long‑term strategic agreements with key discounter accounts to secure category growth, volume commitments and optimal shelf visibility.
• Own the channel P&L, optimise trade spend, manage margins and design cost‑effective promotional frameworks such as Everyday Low Price (EDLP) and high‑volume multi‑packs.
• Collaborate with Demand Planning and Logistics to maintain high case‑fill rates and eliminate out‑of‑stock situations.
• Lead and coach a regional team of field supervisors and merchandisers to ensure flawless planogram implementation and share‑of‑shelf execution.
• Identify whitespace opportunities and introduce tailored SKU mixes (bundles, value sizes) exclusive to the discounter format while preventing channel conflict.
• Achieve sales, margin and volume targets and ensure 5P execution in store.
• Evaluate promotional investments and discount structures to optimise ROI and protect net margins.
• Build relationships and negotiate with store operations and in‑store personnel, providing competition intelligence feedback.

Required profile

• Proven experience in sales or category management within price‑sensitive retail channels, preferably discounters.
• Strong commercial acumen with the ability to manage a full P&L and optimise trade spend.
• Demonstrated negotiation skills and the capability to develop long‑term strategic partnerships.
• Leadership experience managing regional field teams and driving in‑store execution excellence.
• Analytical mindset to assess promotional ROI and drive volume while protecting margins.

Required skills

What we offer

• Relocation assistance offered globally.