Customer Service Representative

About the role

As a Customer Service Representative at Global Exchange, you will deliver high‑quality service to travelers and promote our leading financial products while adhering to internal procedures and regulatory requirements.

Key responsibilities

• Provide excellent, courteous service to all customers across our airport, high‑street, and transactional channels.
• Promote and sell top‑market financial and payment solutions, ensuring compliance with company policies and legal regulations.

Required profile

• 1–2 years of experience in a similar customer‑facing role.
• Fluency in English and native‑level Arabic.
• Strong verbal and written communication abilities.
• Commercial mindset with a results‑oriented approach.
• Ability to collaborate effectively in a diverse, dynamic environment.

What we offer

• Sales‑based variable compensation.
• Continuous learning and development opportunities.
• Employment with a leading multinational financial services company.
• Commitment to diversity, inclusion, and belonging.
• Support and reasonable adjustments for people with disabilities.
• Equal opportunity employment regardless of age, gender, origin, disability, or other protected characteristics.