Customer Service Representative – Maintenance Requests
Imploy · Riyad
Job description
About the role
We are looking for a Customer Service Representative to receive and manage maintenance requests, follow up on their progress, and provide appropriate support in accordance with the ministry's approved policies and procedures.
Key responsibilities
- Receive, register, and accurately document maintenance requests.
- Forward requests to the relevant department or team for action.
- Follow up on maintenance requests until completion and closure.
- Provide appropriate support and updates to customers throughout the process.
- Ensure requests are handled in accordance with approved policies and procedures.
Required profile
- Minimum 1 year of experience in customer service.
- Previous experience in receiving and following up on maintenance requests is preferred.
- Strong patience and ability to work under pressure.
- Good communication and follow‑up skills.
- Saudi nationality is required.
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Published 6 hours ago
Expires 1 month from now
7 views · 0 interested
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Imploy
Riyad