Customer Service Representative (On-site, Entry Level)
Imploy · Riyad
Job description
About the role
We are seeking an enthusiastic Customer Service Representative to receive and manage maintenance requests, track their progress, and provide timely support in line with the ministry's approved policies and procedures.
Key responsibilities
- Receive, register, and accurately document maintenance requests.
- Forward requests to the relevant department or team for action.
- Follow up on maintenance requests until completion and closure.
- Provide appropriate support and updates to customers throughout the process.
- Ensure requests are handled in accordance with approved policies and procedures.
Required profile
- Minimum 1 year of experience in customer service.
- Previous experience in receiving and following up on maintenance requests is preferred.
- Strong patience and ability to work under pressure.
- Good communication and follow‑up skills.
- Saudi nationality is required.
Required skills
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Published 2 days ago
Expires 1 month from now
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Imploy
Riyad
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