D365 CRM Techno Functional Consultant

About the role

An urgent hire is needed for a Microsoft Dynamics 365 CRM professional with at least 3 years of experience with on-premises and cloud-based D365 CRM solutions. The candidate must speak Arabic and have some experience with Dynamics DCC; candidates currently based in Saudi Arabia with a transferable Iqama are preferred.

Key responsibilities

• Implement, configure, customize and support Microsoft Dynamics 365 CRM solutions in on-premises and cloud environments.
• Analyze business requirements and turn them into effective CRM solutions.
• Troubleshoot technical issues and provide ongoing CRM support and maintenance.
• Work with business stakeholders to improve CRM functionality and user experience.
• Use Dynamics DCC experience to support business requirements and processes.
• Assist with system upgrades, deployments, testing and documentation.

Required profile

• Minimum 3 years of hands-on experience with Microsoft Dynamics 365 CRM.
• Experience with both on-premises and cloud-based D365 CRM environments.
• Arabic speaker.
• Some experience with Dynamics DCC.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and stakeholder management skills.
• Immediate availability or short-notice availability is strongly preferred.