Director of Spa (Luxury Wellness Facility)
Fairmont Hotels & Resorts · Riyad
Job description
About the role
We are seeking a visionary and enthusiastic Director of Spa to join our luxury wellness facility in Riyadh, Saudi Arabia. As the leader of spa operations, you will create and implement innovative wellness strategies, ensure exceptional guest experiences, and drive business growth.
Key responsibilities
- Develop and execute a comprehensive spa and wellness strategy aligned with the brand’s luxury positioning.
- Oversee daily spa operations, maintaining the highest standards of service, hygiene, and safety.
- Create unique, personalized wellness experiences that reflect local culture and global trends.
- Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service.
- Manage the spa’s financial performance, including budgeting, forecasting, and P&L responsibility.
- Drive marketing initiatives and partnerships to increase spa visibility and revenue.
- Implement sustainable practices and ensure compliance with industry regulations.
- Collaborate with cross‑functional teams to integrate spa services into the overall guest experience.
- Stay abreast of industry trends and introduce innovative treatments and programs.
- Ensure cultural sensitivity and adaptability in all aspects of spa operations.
Required profile
- Proven experience in spa management or luxury hospitality with a successful leadership track record.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
- Spa management certifications are a plus.
- Strong financial acumen with experience in P&L management and revenue growth strategies.
- Excellent team leadership and mentoring abilities.
- Proficiency in business planning, budgeting, and operational efficiency.
- In‑depth knowledge of spa treatments, therapies, and wellness program development.
- Experience in marketing, branding, and delivering luxury customer service.
- Ability to create and implement innovative wellness strategies.
- Understanding of sustainability practices in the spa industry.
- Cultural sensitivity and ability to work in a multicultural environment.
- Fluent English required; Arabic language skills highly desirable.
- Adaptability, resilience, and strong communication skills.
- Commitment to ongoing professional development and industry trend awareness.
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Published 3 days ago
Expires 1 month from now
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Fairmont Hotels & Resorts
Riyad