Front Office Manager

About the role

We are seeking a dedicated Front Office Manager to oversee daily hotel operations, ensuring seamless coordination across departments and delivering exceptional guest experiences for Hilton properties in Saudi Arabia.

Key responsibilities

• Oversee daily hotel operations and ensure compliance with Hilton standards.
• Coordinate front desk, housekeeping, food & beverage, and maintenance teams to maintain smooth service flow.
• Manage staff schedules, conduct performance evaluations, and foster a positive work environment.
• Prepare budgets, financial reports, and implement cost‑control measures to maximize profitability.
• Handle guest complaints promptly and ensure health and safety regulations are met.

Required profile

• Minimum five years of experience in hotel management or a related hospitality role.
• Bachelor’s degree in Hospitality Management, Business Administration or related field preferred.
• Strong interpersonal, communication and problem‑solving skills.
• Thorough understanding of hotel operations, financial management and customer service excellence.

Required skills

• Property Management Systems
• Hospitality software

What we offer

• Competitive salary and comprehensive health insurance.
• Retirement savings options, paid time off and flexible scheduling.
• Ongoing training and development programs.
• Employee discounts on hotel stays worldwide and wellness initiatives.