General Manager – Healthcare Operations

About the role

The General Manager – Healthcare Operations will lead the strategic direction and daily administration of multiple healthcare facilities. Reporting to the executive team, this senior leader will drive operational excellence, improve patient outcomes, and ensure compliance with all regulatory requirements.

Key responsibilities

• Develop and execute an operational strategy aligned with overall business objectives.
• Oversee day‑to‑day operations across all facilities, ensuring adherence to industry regulations and internal policies.
• Partner with clinical leaders to enhance quality of care and optimize patient experiences using data‑driven insights.
• Manage financial performance, including budgeting, forecasting, cost control, and revenue cycle management.
• Build and mentor high‑performing teams, fostering a culture of collaboration, innovation, and accountability.
• Lead change‑management initiatives and navigate transformational projects.

Required profile

• Minimum 15 years of progressive leadership experience in healthcare operations, with at least 5 years in an executive role.
• Proven success managing large‑scale, multi‑facility healthcare organizations.
• Deep knowledge of state and federal healthcare regulations, accreditation standards, and reimbursement models.
• Strong financial acumen and experience driving profitability and sustainable growth.
• Exceptional analytical, problem‑solving, and communication skills.
• Demonstrated ability to lead teams through change and promote a patient‑centered culture.

Required skills

• Regulatory compliance management
• Financial budgeting, forecasting and analysis
• Data interpretation for strategic decision‑making
• Revenue cycle management
• Change management