HR Operations Assistant Manager – Regional

About the role

We are looking for a proactive Regional HR Operations Assistant Manager to oversee employee lifecycle processes, ensure compliance with Saudi labour regulations, and maintain accurate data on governmental platforms. The role acts as a bridge between employees, internal teams, and local authorities, guaranteeing smooth HR and operational execution.

Key responsibilities

• Manage onboarding and offboarding, including contract administration and legal documentation.
• Maintain up‑to‑date employee records in SuccessFactors and handle compensation data.
• Oversee medical insurance enrollment, updates, and cancellations while ensuring regulatory compliance.
• Update and verify employee information on Qiwa, GOSI, and other Saudi governmental portals.
• Serve as the primary point of contact for employee inquiries, providing timely resolutions.
• Coordinate off‑boarding clearance and related documentation.
• Facilitate cross‑functional communication and provide consultative input to improve operational efficiency.
• Monitor operational updates and report observations to senior management.

Required profile

• Bachelor’s degree in Business Administration, Human Resources, Operations Management or a related field.
• 6‑9 years of experience in HR operations or employee lifecycle management.
• Proven experience managing compliance activities with Saudi governmental platforms such as Qiwa and GOSI.
• Strong knowledge of Saudi labour laws and compliance requirements.

Required skills

• SuccessFactors
• Qiwa
• GOSI