HR Operations Manager – Lead HR Services & Compliance

About the role

The HR Operations Manager will lead the company’s HR operational functions, ensuring compliance with Saudi labour legislation and internal policies while driving continuous improvement across the employee lifecycle.

Key responsibilities

• Lead and manage the overall HR Operations function, delivering operational excellence for all HR services.
• Develop, implement and refine HR policies, procedures and governance frameworks aligned with business objectives.
• Ensure full compliance with Saudi Labour Law, regulatory requirements and corporate policies.
• Oversee the complete employee lifecycle – onboarding, transfers, promotions, and separations.
• Direct HR compliance activities, internal audits and risk‑mitigation initiatives.
• Manage workforce administration, employee records, document control and HR data governance.
• Coordinate payroll governance with Finance, ensuring accurate data and policy compliance.
• Monitor HR operational KPIs, service levels and employee experience using data‑driven decisions.
• Lead HRIS management, digital transformation and process‑automation projects.
• Administer government platforms such as Qiwa, GOSI, Mudad, Muqeem and other regulatory systems.
• Coach and develop the HR Operations team, fostering a high‑performance, customer‑focused culture.
• Handle employee relations matters, disciplinary procedures and grievance cases in partnership with business leaders.
• Prepare executive‑level reports, dashboards and workforce analytics to support strategic decisions.

Required profile

• Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field.
• 7–10 years of experience in HR Operations, preferably within construction, engineering or industrial environments.
• At least 3 years in a supervisory or managerial HR role.

Required skills

• Strong knowledge of Saudi Labour Law.
• Experience with HRIS and ERP systems.
• Proficiency with government HR platforms: Qiwa, GOSI, Mudad, Muqeem.