IT Administrator KSA

About the role

We are looking for a proactive IT Administrator to support our growing operations in Saudi Arabia. The role will maintain the company’s IT infrastructure, provide technical support to employees, and ensure system security across a fast‑paced, multi‑business environment.

Key responsibilities

• Manage and maintain IT infrastructure including desktops, laptops, printers, routers, switches and network systems, and ensure smooth daily operations.
• Provide first‑ and second‑level technical support, troubleshooting hardware, software, email, internet and connectivity issues, and support onboarding and off‑boarding.
• Monitor office network connectivity, VPN, Wi‑Fi and firewall configurations, and enforce cybersecurity and data‑protection policies.
• Maintain IT documentation, asset tracking, backup procedures and generate reports on incidents and system updates.

Required profile

• Bachelor’s degree or diploma in Information Technology, Computer Science or a related field.
• 3–5 years of experience in IT administration or technical support, preferably in GCC/KSA.
• Strong knowledge of Microsoft 365, Windows environments and networking fundamentals.
• Familiarity with cybersecurity practices, backups and access‑management procedures.
• Excellent troubleshooting, problem‑solving and communication skills, fluent in English (Arabic a plus).

Required skills

• Cybersecurity practices
• Access management
• Networking fundamentals
• Windows environments
• Technical troubleshooting
• IT infrastructure management
• Microsoft 365
• VPN
• Wi‑Fi
• Firewall