IT Administrator – Saudi Arabia

About the role

We are looking for a proactive IT Administrator to support our expanding operations in Saudi Arabia. You will maintain the company’s IT infrastructure, provide technical support to employees, and ensure system security across a fast‑paced, multi‑business environment.

Key responsibilities

• Manage and maintain desktops, laptops, printers, routers, switches, and network systems.
• Install, configure, and update hardware, software, and operating systems.
• Support Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint) and manage user accounts, permissions, and access rights.
• Provide first‑ and second‑level technical support, troubleshoot hardware, software, email, internet, and connectivity issues.
• Coordinate onboarding/offboarding device and account setup and work with external IT vendors.
• Monitor network connectivity, VPN, Wi‑Fi, firewall, and ensure compliance with IT security policies.
• Maintain IT documentation, asset inventory, and produce reports on incidents and system updates.
• Assist with ERP, HRMS, CRM, and other business systems as needed.

Required profile

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• 3–5 years of experience in IT administration or technical support.
• Strong troubleshooting, problem‑solving, and communication skills.
• Fluent English; Arabic is a plus.
• Experience working in the GCC/KSA is advantageous.

Required skills

• Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint).
• Windows operating systems.
• Networking fundamentals, routers, switches, VPN, Wi‑Fi, firewall configuration.
• Cybersecurity practices, backup solutions, antivirus management.
• Hardware and software installation and maintenance.
• Experience with ERP, HRMS, and CRM systems.