Key Account Manager

About the role

The Key Account Manager will be responsible for managing STC's large‑scale accounts, developing and executing a consolidated account management strategy, and ensuring the achievement of profit targets. The role involves close collaboration with internal departments to align sales strategies with client needs and to drive revenue growth.

Key responsibilities

• Develop and manage relationships with medium to large accounts across various verticals.
• Identify new business opportunities within existing accounts to increase revenue.
• Support negotiation processes and close opportunities to boost sales and reduce costs.
• Supervise work units to ensure efficient workflows and accurate outputs.
• Coordinate with departments to align sales strategies and commercial goals.
• Update and maintain account plans based on client requirements.
• Lead internal process‑improvement projects as directed by senior management.
• Manage a team to communicate profit targets and sales goals effectively.
• Act as project coordinator for medium‑scale sales projects and tenders.
• Review technical reports and forecasts to inform senior management of account performance.
• Partner with marketing to incorporate client requirements into product and service development.
• Oversee account management budgets to maximize sales impact.

Required profile

• Minimum 6 years of experience in account or sales management, preferably in telecom or related sectors.
• Proven ability to develop and execute account strategies and manage budgets.
• Strong business acumen with a focus on revenue growth and cost optimisation.
• Excellent communication and stakeholder‑management skills.
• Experience coordinating tender processes and contractual agreements.

Required skills

• Recognising customer needs and targeting appropriate solutions.
• Knowledge of STC’s product and service portfolio.
• Sales account management strategy development and implementation.
• Business acumen.
• Sales planning and process management.