Lab Quality & Management System Manager

About the role

The Lab Quality & Management System Manager leads the development, implementation and continuous improvement of quality and HSE management systems for refinery and petrochemical laboratories and OSA processes. This role ensures full compliance with international standards, drives accreditation efforts and supports daily laboratory operations.

Key responsibilities

• Develop, maintain and update quality policies, manuals, procedures and objectives for the Lab & OSA department.
• Implement and audit best‑in‑class international laboratory quality systems, ensuring compliance with ISO‑17025, ISO‑9001, ISO‑14001 and ISO‑45001.
• Lead the accreditation process for ISO‑17025 for both refinery and petrochemical labs.
• Manage HSE compliance activities, including safety meetings, fire drills, incident follow‑up and mandatory reporting.
• Coordinate with refinery and petrochemical Lab & OSA managers to monitor KPIs, conduct management reviews and drive operational excellence.
• Oversee business continuity planning, OPEX/CAPEX budgeting and optimization of Lab & OSA processes.
• Ensure staff competency through training, JTS and IDP compliance.
• Handle quality claims, perform root‑cause analysis and implement corrective actions.
• Maintain document control for all Lab & OSA documentation.

Required profile

• Proven experience in laboratory quality management, preferably within refinery or petrochemical environments.
• Demonstrated ability to lead accreditation and audit activities for ISO standards.
• Strong leadership and cross‑functional coordination skills.
• Excellent analytical, problem‑solving and communication abilities.

Required skills

• ISO‑17025 accreditation processes
• ISO‑9001, ISO‑14001, ISO‑45001 implementation
• Quality Management System (QMS) development
• Document control and management
• HSE compliance and safety management
• KPI monitoring and reporting
• Business continuity planning
• Operational excellence and process optimization
• OPEX/CAPEX budgeting
• Root‑cause analysis (RCA)