Loss Prevention Officer

About the role

The Loss Prevention Officer is responsible for safeguarding the property, its guests, and assets by monitoring security systems, conducting patrols, and responding to incidents promptly. This full‑time position requires a proactive approach to safety and excellent interaction with guests and staff.

Key responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarm, duress alarms, and fire‑life safety systems.
• Lock property entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR, and contact EMS as needed.
• Assist guests and employees during emergencies and defuse disturbances.
• Complete incident reports and daily loss‑prevention shift summaries.
• Escort unwelcome persons and report vehicle accidents or thefts.
• Maintain confidentiality of all security and property information.
• Conduct investigations, gather evidence, and interview relevant parties.

Required profile

• Ability to stand, walk or sit for extended periods and react quickly to incidents.
• Strong observational skills and attention to detail.
• Professional appearance and adherence to uniform standards.
• Excellent communication skills and ability to work with diverse guests.
• Willingness to follow company policies, safety procedures, and confidentiality requirements.

Required skills

• CCTV monitoring
• Alarm system operation
• First aid/CPR certification
• Incident reporting