Manager, Ocular Health Pharma Account Management

About the role

Alcon is seeking a Manager for Ocular Health Pharma Account Management to lead sustainable growth across strategic pharmacy accounts in Saudi Arabia. The role focuses on developing account strategies, building long‑term partnerships, and driving sales initiatives across both Ethical and Over‑the‑Counter channels.

Key responsibilities

• Develop and execute medium‑ and long‑term account plans to protect, grow, and diversify business within assigned pharmacy accounts.
• Build strong partnerships with key customers and stakeholders, establishing strategic relationships.
• Lead sales activities, promotional initiatives, and business development strategies aligned with organizational objectives.
• Identify cross‑selling, up‑selling, and repeat‑sales opportunities within existing accounts.
• Negotiate commercial agreements and contracts with key decision‑makers.
• Analyze customer performance, market trends, and competitive activities to identify opportunities and risks.
• Monitor, evaluate, and manage sales forecasts and investment plans to ensure targets are achieved.
• Hire, coach, and develop Medical Representatives/Product Specialists to maximize performance.
• Drive excellence in customer service by proactively resolving issues and ensuring satisfaction.
• Maintain accurate reporting, CRM updates, and administrative requirements.

Required profile

• Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or a related field.
• Proven experience in Key Account Management, Pharmaceutical Sales, or Healthcare Sales.
• Strong understanding of pharmacy channels, customer management, and account planning.
• Demonstrated experience in sales forecasting, business planning, and performance management.
• Excellent negotiation, relationship‑building, and stakeholder management skills.

Required skills

What we offer

• Opportunity to work with a global leader in eye care.
• Dynamic, inclusive culture that supports professional growth.
• Competitive compensation and benefits package.