Payment Systems Support (Way4 Specialist)

About the role

The Way4 Payment Systems Specialist is responsible for administering, supporting, and optimizing the Way4 payment platform. The role focuses on payment processing operations, card issuing and acquiring, transaction monitoring, system support, troubleshooting, and integration with payment networks and third‑party systems to ensure secure, reliable, and high‑availability payment services.

Key responsibilities

• Administer, configure, and support the Way4 payment platform
• Monitor daily payment processing operations and system performance
• Troubleshoot and resolve transaction, application, and integration issues
• Support card issuing, acquiring, merchant, and payment product configurations
• Manage integrations with Visa, Mastercard, payment gateways, and external systems
• Perform incident management, root cause analysis, and problem resolution
• Support system upgrades, patches, enhancements, and releases
• Ensure compliance with PCI‑DSS, security policies, and regulatory requirements
• Prepare and maintain operational and technical documentation
• Collaborate with business, operations, and technology teams to implement new payment services

Required profile

• 3 to 5 years of experience in payment systems, banking technology, FinTech, or application support
• Hands‑on experience with the Way4 Payment Platform
• Experience supporting mission‑critical payment processing and production environments
• Bachelor’s degree in software engineering (Master’s preferred)

Required skills

• Way4 Payment Platform
• Electronic payments, card issuing, card acquiring
• Visa and Mastercard integration
• Strong SQL and database query skills
• Oracle and PostgreSQL databases
• API integrations (REST and SOAP)
• Linux/Unix environments
• Application support, transaction analysis, troubleshooting
• System monitoring, incident management, root cause analysis
• PCI‑DSS knowledge