Quality Assurance Specialist

About the role

The Quality Assurance Specialist will support Darb’s commitment to high‑quality service across its fuel and service station network in Saudi Arabia. Based in Makkah, this full‑time, on‑site position focuses on maintaining and improving the company’s quality, environmental, and occupational health & safety management systems.

Key responsibilities

• Develop, review, and continuously update quality policies, procedures, and templates.
• Monitor compliance with approved policies, procedures, and controls across all departments.
• Implement and improve ISO 9001, ISO 14001, and ISO 45001 management systems.
• Prepare and maintain quality manuals, forms, checklists, and records.
• Plan and execute internal quality audit programs, documenting non‑conformities and observations.
• Follow up on corrective and preventive actions (CAPA) and verify their effectiveness.
• Conduct root‑cause analysis for recurring issues and propose corrective solutions.
• Collect, validate, and analyse quality performance data and KPIs, preparing regular performance reports.
• Support the development of quality scorecards, KPIs, and compliance metrics.
• Monitor continuous‑improvement initiatives and evaluate their impact.
• Assist departments in developing corrective action plans and addressing audit findings.
• Ensure proper document and records control, verifying use of approved versions.
• Prepare analytical reports and executive presentations for senior management.

Required profile

Required skills

• ISO 9001 Quality Management System
• ISO 14001 Environmental Management System
• ISO 45001 Occupational Health & Safety Management System
• CAPA (Corrective and Preventive Action) processes
• Root cause analysis
• KPI analysis and reporting
• Internal audit methodology