Receptionist – Patient Front Desk

About the role

The Receptionist will be the first point of contact for patients and visitors at Ideal Clinics Jeddah. Working full‑time on‑site, you will manage calls, schedule appointments and ensure the front desk runs smoothly in a busy healthcare environment.

Key responsibilities

• Greet patients and visitors, direct them to the appropriate department or professional.
• Answer and route incoming phone calls with professional phone etiquette.
• Schedule and confirm patient appointments using the clinic’s appointment system.
• Handle patient registration, maintain front‑desk records and manage appointment calendars.
• Assist with basic administrative and clerical tasks, including documentation and filing.
• Respond to patient inquiries and coordinate with medical and administrative staff to ensure a welcoming reception area.

Required profile

• Strong clerical and receptionist duties experience, preferably in a healthcare or clinic setting.
• Excellent communication and customer‑service skills to provide a respectful patient experience.
• Ability to work full‑time on‑site in Jeddah and collaborate effectively with medical and administrative teams.
• High school diploma or equivalent; additional training in administration or healthcare support is a plus.
• Strong organizational skills and attention to detail.

Required skills

• Proficiency with appointment scheduling systems.
• Basic computer applications.