Remote File Clerk

About the role

We are looking for a Remote File Clerk to ensure our digital and scanned records are accurate, organized, searchable and compliant. Working remotely, you will support multiple internal teams by receiving, validating, naming and filing documents while maintaining an audit‑ready trail.

Key responsibilities

• Intake and indexing of files from shared inboxes, portals, ticketing tools and cloud folders, confirming document type, required fields and signatures.
• Apply standardized naming conventions and folder structures; convert formats, merge/split PDFs, compress files and label versions.
• Maintain controlled libraries with retention tags, distinguishing final, draft and archived records.
• Perform daily quality checks for duplicates, misfiles, missing pages and unreadable scans; flag exceptions and route them with clear notes.
• Handle sensitive records with strict access controls, follow retention schedules, legal holds and support audit retrieval.
• Collaborate with HR, Finance, Operations, Legal and Customer teams to clarify requirements and provide status updates on backlog and turnaround times.

Required profile

• Experience in records management, administrative support, clerical work or document control.
• Strong attention to detail and ability to follow naming and filing rules consistently.
• Comfort handling confidential information and adhering to strict procedures.
• Basic computer proficiency with file systems, spreadsheets, PDFs and collaboration tools.

Required skills

• Google Drive, SharePoint or Dropbox cloud storage.
• Adobe Acrobat (or equivalent PDF tools).
• Microsoft Excel or similar spreadsheet software.
• Ticketing systems such as Jira, Asana or ServiceNow.
• E‑signature platforms (e.g., DocuSign).
• General office productivity tools (email, word processing).