Safety Agent - Hotel

About the role

Accor is hiring a Safety Agent in Makkah on a full-time basis. The role monitors the hotel premises and ensures compliance with safety and security procedures, working closely with other departments to keep guests and staff safe.

Key responsibilities

• Monitor the hotel premises and ensure compliance with established safety and security procedures.
• Inspect guest areas, back-of-house areas, equipment and facilities regularly to spot potential hazards, and report and follow up on unsafe conditions, incidents and risks.
• Respond promptly to emergencies, accidents, fire alarms and other safety situations, and help implement emergency response and evacuation procedures.
• Check that fire safety equipment, emergency exits, alarms and safety signage are accessible and working, and support fire drills, emergency exercises and safety training.
• Maintain accurate records of incidents, inspections and safety observations, and coordinate with Engineering, Security, Housekeeping, Food & Beverage and other departments.
• Promote health, safety and environmental standards, ensure staff follow safety procedures and use PPE where required, and assist in accident investigations.
• Support compliance with local health and safety regulations and company policies, and perform other duties assigned by the Safety Manager or management.

Required profile

• High school diploma or equivalent; a relevant safety certification is an advantage.
• Previous experience in a safety, security, hospitality or related operational role.
• Ability to work shifts, weekends and public holidays when required.
• Good English communication skills; Arabic is an advantage.

Required skills

• Knowledge of occupational health and safety principles and emergency procedures.
• Basic knowledge of fire safety, first aid and risk assessment.
• Good observation, problem-solving, communication and interpersonal skills.
• Ability to stay calm and make sound decisions during emergencies.