Sales Manager – Key Accounts (Jeddah)

About the role

The Sales Manager will develop, manage, and grow relationships with key accounts in the travel sector. The role focuses on identifying client needs, building long‑term partnerships, optimizing revenue growth, and ensuring high client satisfaction.

Key responsibilities

• Serve as the primary point of contact for assigned key accounts, handling all commercial inquiries.
• Develop deep relationships with decision‑makers and influencers to foster loyalty and retention.
• Conduct regular reviews of client needs, performance metrics, and travel patterns to propose tailored solutions.
• Visit partners weekly to build rapport with management and agents.
• Create and execute strategic account plans to meet or exceed sales targets.
• Identify upsell and cross‑sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitor activities, and client industry developments.
• Facilitate onboarding and training on the company’s booking platforms.
• Organise periodic training sessions on new features, products, and booking solutions.
• Represent the company at industry events, conferences, and trade shows.
• Collaborate with marketing, product, and operations teams to deliver customized solutions.
• Analyse sales data and travel trends to identify growth opportunities.
• Prepare regular performance reports with actionable insights.
• Maintain accurate records of client interactions and sales activities in CRM tools.
• Proactively resolve issues, complaints, or service challenges.

Required profile

• Bachelor’s degree in business, travel management, or related field; master’s degree or certifications a plus.
• 3‑5+ years of key account management, sales, or business development experience in B2B travel.
• Strong understanding of the travel sector, booking platforms, and corporate travel challenges.
• Proven track record of achieving sales targets with excellent negotiation skills.
• Analytical ability to interpret data and generate actionable insights.
• Customer‑centric mindset with a focus on relationship building.
• Fluent in Arabic or Hindi.

Required skills

• CRM software
• Booking platforms