Sales Manager – Key Accounts (Medina)

About the role

The Sales Manager will lead the development and growth of key corporate travel accounts in Medina. You will act as the primary contact for major clients, understand their travel needs and deliver tailored solutions that drive revenue and satisfaction.

Key responsibilities

• Serve as the main point of contact for assigned key accounts, handling all commercial inquiries.
• Build deep relationships with decision‑makers and influencers to foster loyalty and retention.
• Conduct regular reviews of client needs, performance metrics and travel patterns to propose tailored solutions.
• Visit partners weekly to meet management and agents, strengthening rapport.
• Develop and execute strategic account plans that meet or exceed sales targets and revenue goals.
• Identify and pursue upsell and cross‑sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitor activities and client industry developments to position appropriate offerings.
• Facilitate seamless onboarding and training for new clients on the company’s booking platforms.
• Organise periodic training sessions on new features, products and booking solutions.
• Collaborate with marketing, product and operations teams to deliver customized solutions and resolve issues promptly.

Required profile

• Bachelor’s degree in Business, Travel Management or a related field; master’s degree or certifications are a plus.
• 3‑5+ years of experience in key account management, sales or business development within B2B travel.
• Strong understanding of the travel sector, corporate booking platforms and common industry challenges.
• Fluent Arabic speaker with excellent verbal and written communication skills.

Required skills

• Proficiency with CRM software for managing client interactions and sales pipelines.
• Experience using travel booking platforms and related reservation systems.