Sales Operations Manager (Saudi National)

About the role

The Luxury Closet is seeking a Saudi‑national Sales Operations Manager to drive sales growth and revenue in its Riyadh boutique. You will work across multiple departments, exceed targets and ensure an exceptional customer experience.

Key responsibilities

• Conduct market research to understand customer needs, competitive landscape and industry trends.
• Identify key market segments, potential partners and sales channels, and develop a go‑to‑market plan for Saudi Arabia.
• Generate leads through cold calls, networking, events and referrals, building a robust sales pipeline.
• Deliver presentations, negotiate contracts and close deals to achieve sales targets.
• Represent the company at industry events, trade shows and networking functions, building relationships with influencers and partners.
• Maintain accurate records of leads, opportunities and customer interactions in the CRM system and report progress to headquarters.
• Manage personal shopping and VIP concierge services for high‑net‑worth clients, and collaborate with authentication, restoration and B2B teams.
• Drive footfall and repeat business by creating a high‑standard, luxury boutique experience and organizing exhibitions and fairs.

Required profile

• Minimum 5 years of experience in luxury retail sales.
• Fluent in English and Arabic, both written and spoken.
• Professional appearance with strong attention to detail.
• Ability to prioritize, multitask and adopt a proactive, hands‑on service attitude.
• Willingness to work six days a week on a rotating roster and join immediately.