Senior Business Analyst - Fleet & Mobility Solutions

About the role

Elm is looking for a Senior Business Analyst in its Business Mobility Products team in Riyadh. The role analyzes, documents and manages business requirements for fleet management and vehicle tracking solutions, turning customer, operational and business needs into clear, structured and testable requirements. It bridges business stakeholders, product management, design, development and quality assurance teams.

Key responsibilities

• Elicit and analyze business requirements from customers, stakeholders and internal teams, and turn them into structured, actionable requirements.
• Analyze vehicle tracking, fleet management and mobility service requirements, including trips, vehicle status, driver behavior, geofencing, maintenance and fuel consumption.
• Write BRDs, user stories, functional specifications and acceptance criteria, keeping documentation complete, traceable and testable.
• Develop process maps, workflow diagrams and use cases, and define reporting, dashboard and KPI requirements.
• Document integration requirements for APIs, tracking devices, telematics platforms and external systems.
• Support the Product Manager with backlog maintenance, prioritization, change request assessment and release planning.
• Develop UAT scenarios and test cases, participate in feature validation and track defects and feedback.

Required profile

• Bachelor's degree in Information Systems, Computer Science, Software Engineering, Business Administration or a related field.
• 2-4 years of experience in business analysis, digital products, product development, fleet management systems or mobility solutions.
• Proven experience gathering, analyzing and documenting business requirements, and writing user stories, acceptance criteria and business rules.
• Experience in Agile/Scrum environments and familiarity with fleet management, vehicle tracking, telematics, IoT, transportation, mobility platforms or SaaS solutions is preferred.

Required skills

• Agile/Scrum and tools such as Jira or Azure DevOps.
• SQL and Excel for analysis, validation and reporting.
• Practical understanding of APIs, integrations and system interaction requirements.