Senior Officer - Sales Coordinator

About the role

Mobility is looking for a Senior Officer - Sales Coordinator in Riyadh to support its sales team. You will coordinate the end-to-end sales process, from order intake and documentation to delivery scheduling and after-sales follow-up, acting as a key link between sales executives, fleet customers, logistics and finance. The role suits someone with commercial vehicle industry knowledge who can handle several deals at once.

Key responsibilities

• Process and track sales orders for commercial vehicles (trucks, buses, vans and fleet units), checking specifications, pricing and delivery terms.
• Prepare and maintain sales contracts, quotations, invoices and registration/export documentation in line with company policy and local regulations.
• Coordinate vehicle preparation, pre-delivery inspection and delivery timelines with the workshop, logistics and customers.
• Serve as a point of contact for fleet and corporate clients, giving order status updates and resolving coordination issues.
• Assist sales executives with quotations, tender submissions, pipeline reports and CRM data entry.
• Monitor vehicle stock and allocations with the parts and logistics teams.
• Liaise with finance and accounting on payment collection, credit approvals and transaction reconciliation.
• Prepare sales reports, forecasts and performance dashboards for management.
• Coordinate the after-sales handover, including warranty, service schedules and customer onboarding.
• Identify workflow bottlenecks and recommend improvements.

Required profile

• Bachelor's degree in Business Administration, Sales & Marketing, Logistics or a related field.
• Minimum 3-5 years of experience in sales coordination or sales support, preferably in the automotive industry; commercial vehicle experience highly preferred.
• Valid driver's licence.
• Fluency in English; additional languages relevant to the market are an advantage.
• Willingness to work extended hours during peak sales periods or month-end closings.

Required skills

• CRM systems and ERP software such as SAP, Oracle and Salesforce.
• MS Office, especially Excel for reporting, tracking and analysis.
• Familiarity with commercial vehicle specifications, registration processes and fleet sales documentation.
• Strong organization, multitasking and attention to detail, with good communication and problem-solving skills.