Senior Process Transformation Consultant

About the role

Capco is expanding its Business Consulting practice in the Middle East and is looking for a Senior Process Transformation Consultant to join the Riyadh team. You will work closely with Business, Operations, Risk and Technology groups to assess, redesign and implement process improvements that deliver measurable benefits.

Key responsibilities

• Lead end‑to‑end process discovery, mapping current‑state workflows and diagnosing inefficiencies, bottlenecks and control gaps.
• Architect practical future‑state (To‑Be) processes and controls to eliminate waste, standardise operations and drive efficiency.
• Identify enterprise‑wide process priorities and govern large‑scale improvement initiatives across geographies and business lines.
• Translate operational gaps into clear business requirements, implementation plans and automation opportunities.
• Define baselines, establish KPIs and track post‑implementation performance to validate ROI.

Required profile

• Relevant experience in process excellence, transformation or operational improvement within financial services.
• Hands‑on experience applying BPM/BPMN, Lean, Six Sigma, Value Stream Mapping, Root‑Cause Analysis, SIPOC, Business Process Reengineering or Process Mining.
• Strong communication and facilitation skills, able to structure ambiguous problems and challenge senior stakeholders constructively.
• Results‑focused mindset with the ability to separate facts from assumptions and drive practical improvements.

Required skills

• SQL
• BI/data‑analysis tools
• Process‑mining tools

What we offer

• High‑impact transformation projects for leading financial institutions.
• Collaborative, flat and entrepreneurial consulting culture.
• Continuous learning, training and industry certifications.
• Competitive, people‑first benefits package.