Technical Account Manager – Saudi Arabia

About the role

Convergint Technologies is seeking a full‑time Technical Account Manager to join its growing team in Saudi Arabia. The role focuses on delivering world‑class service to customers, managing pre‑sales activities, and developing strategic account relationships.

Key responsibilities

• Lead pre‑sales activities for personal and local accounts, including bid development and integrated solution design.
• Collaborate with technical project managers and the presales department to create proposals.
• Present proposed solutions to clients, manage expectations, and ensure requirements are met.
• Manage and develop key accounts, driving growth and satisfaction.
• Oversee presales personnel, monitor activities, provide guidance, and organize reporting to senior leadership.
• Develop technical designs and commercial pricing, suggest discounts and margins, and maintain accurate records.
• Provide strategic feedback on presales initiatives and coordinate training needs.
• Organize team leave schedules, participate in recruitment, and coordinate with HR and other departments.

Required profile

• Strong passion for delivering exceptional customer service.
• High integrity, accountability, and results‑driven mindset.
• Commitment to personal and professional growth.
• Positive attitude toward diversity and equal opportunity.
• Desire to thrive in a collaborative, fast‑growing environment.

Required skills

• IT security solution design
• Technical knowledge in security industry networking

What we offer

• Opportunity to grow with a global leader in systems integration.
• Dynamic, inclusive culture that values diversity.
• Exposure to large‑scale security projects across the region.