Account Manager – Client Relations & Business Development

About the role

We are seeking a proactive Account Manager to serve as the primary point of contact for our Saudi‑based clients. The role involves building strong relationships, ensuring client satisfaction, and driving growth of our consulting and HR solutions.

Key responsibilities

• Build and maintain strong relationships with key client stakeholders, acting as the main liaison for assigned accounts.
• Identify and pursue opportunities to expand existing engagements, promoting consulting, assessment, leadership development, and organisational transformation services.
• Collaborate with internal consulting, delivery, and leadership teams to prepare proposals, presentations, and client recommendations.
• Coordinate project activities, monitor progress, and address client concerns to ensure successful delivery.
• Develop strategic account plans aligned with client business objectives and track performance for long‑term partnership growth.
• Maintain accurate client records in CRM systems, prepare account reports, pipeline updates, and support revenue forecasting.

Required profile

• Bachelor's degree in Business Administration, Human Resources, Marketing, Management or a related field.
• Up to 5 years of experience in account management, customer success, business development, consulting or related roles.
• Strong communication and relationship‑building skills in both Arabic and English.
• Ability to engage with senior stakeholders and work collaboratively across multidisciplinary teams.

Required skills

• CRM software