Account Manager I – Hub Delivery

About the role

Join Amazon’s Hub Delivery team in Riyadh as an Account Manager I. You will act as the primary liaison between Amazon and Hub Store partners, ensuring smooth day‑to‑day operations of last‑mile delivery stations and driving performance that meets customer expectations.

Key responsibilities

• Maintain and grow relationships with Hub Store partners through regular guidance, quality discussions and compliance monitoring.
• Analyze key performance indicators, identify gaps and implement corrective actions to achieve business targets.
• Collaborate with On‑The‑Road Safety and Station Managers to enforce safety standards and last‑mile processes.
• Detect workflow inefficiencies and lead operational improvement projects across the hub network.
• Support onboarding of new stores and coach owners on operational best practices.

Required profile

• Minimum 1 month of relevant experience in operations, logistics or e‑commerce.
• Strong analytical mindset with ability to dive deep into data.
• Excellent communication and stakeholder‑management skills.

Required skills

• Excel
• Operational compliance
• Performance metrics analysis

What we offer

• Full‑time permanent position within a fast‑growing delivery network.
• Opportunities to influence large‑scale logistics operations.
• Competitive benefits package aligned with Amazon standards.